Chennaigaga FAQs
1. If I place my order today, when will I receive it? Delivery location: Chennai
If the delivery location is within city limits, we deliver within 1-3 days as per usual practice but more commonly within 2 days from date of order.
2. If I place my order today, when will I receive it? Delivery location: Any major city in India.
We usually deliver in 2-5 days pan India. In certain cases, it might take up to 7-8 days if the delivery location is a bit more remote or not serviceable by our usual delivery partners.
- How can I know which size to order?
The size chart is given against each t-shirt design, appearing below the ‘Ask a question’ tab that appears below the description of each product.
- What is the difference between the sizes? For example, is an Extra Extra Large (XXL) size much bigger than an XL tee?
The overall difference between two consecutive sizes is around 2 cms. Hence, an XXL t-shirt size would be just a bit bigger than an XL size and so, if a certain size is not available, you might consider getting one size bigger or smaller, unless you only prefer a snug fit.
- What is the comparison in size between Chennaigaga Ladies’ and Men’s t-shirts?
A Medium in the ladies’ category of t-shirts would roughly translate to a Small in the men’s category. This is only a guideline and might not be applicable to everyone.
- What is different about the Chennaigaga Ladies’ t-shirts versus the Men’s / Unisex category?
The Ladies’ tees would have shorter sleeves, wider necklines and also have a different shape and length than the men’s t-shirts.
Note: The Ladies’ T-shirts’ images on our website differ in shape from the actual product, but they are of good pattern and fit as per customer feedback.
- Are Chennaigaga Kids’ t-shirts unisex?
Yes.
- What are the size options in Chennaigaga kids’ t-shirts? If I want a t-shirt for a five- year-old child, what size should I choose?
Chennaigaga kids’ t-shirt sizes are labelled as 2 to 3 years, 4 to 5 years, 6 to 7 years, 8 to 9 years, 10 to 11 years, etc. For a five-year-old kid, you might consider taking a 6 to 7 years size because children grow fast. However, you would take a call depending on the child. You can email us / message us for a further discussion before making your purchase. The Chennaigaga team is happy to help with specific inputs on a case-to-case basis.
- Is there Cash on Delivery?
No cash on delivery option is currently available.
- Once I place my order, how can I know you will deliver?
Please refer point 12 above and in case we have any clarification regarding your offer, we would contact you on your phone number or email. It is our commitment to work on fulfilling your orders.
- Do you ship abroad?
Yes, we can, but international transactions are not yet enabled on our website. You could whatsapp us on 7397467886 of email us at team@chennaigaga.com
- How do you ship to a location outside India?
We use India Post unless the customer prefers a courier company.
- How much is the shipping cost for outside India deliveries?
It differs from country to country but a postal charges guideline could be Rs. 2000 for around 500 grams (2 t-shirts) to the United States of America with the increase in charges being minimal for 4-5 t-shirts, for example.
- How many days does overseas shipping take?
Since we use India Post, it could take around 10-30 days but it usually takes around 10-18 days for delivery.
- Is there any exchange?
While we are a small business and provide our best possible support to help our customers make an informed decision, this also leads to a decreased need for exchange. Please view our Exchange Policy page for more details.
- What material are Chennaigaga t-shirts made of?
For the most part, cotton.
- Will Chennaigaga t-shirts shrink after wash?
Chennaigaga T-shirts usually come in a pre-washed fabric and bio-washed. However, cotton shrinkage could be 2-3% even after pre-wash which is negligible, but there have not been any complaints or feedback from our customers in all these years regarding any abnormal shrinkage.
- How can I know the thickness of Chennaigaga t-shirts?
They are around 180 gsm and we have maintained this quality right through. Moreover, thick t-shirts are not necessarily a sign of good quality.
- Are Chennaigaga design prints like stickers?
Chennaigaga designs are printed for a smooth hand feel (unless intentionally planned otherwise as a design element) and so, we usually use screen printing or digital printing methods.
- Chennaigaga a woman-owned enterprise?
Yes, Chennaigaga is a woman-owned venture.