Shipping and returns policy
We Aim to Deliver your Order as quickly as possible, however allow us a minimum 2-7 working days from the date of order for the product to reach you. For the pre-ordered category, we require 5-15 working days.
- For the safety of the consignment, we always use reputed courier / delivery partners.
- Consignments within India should reach you within 3-7 working days’ time and International destinations would take between 7 and 30 working days depending on the location.
- In case of delays either from our end or from the delivery partner's end, Chennaigaga®’s customer service team will be in touch with you until the product reaches you.
- For certain Remote Locations within India, we may need to charge an extra amount depending on the surcharge / additional charges as levied by the courier agency / delivery organisation and the duration for shipping might increase.
- For International customers, the liability to pay duty / taxes if arises is completely upon yourself and Chennaigaga®will have no liability towards the same.
- The Shipping Charges will appear at checkout and before you pay for the order. Any special fares / Promotional offers on shipping will be conveyed to you as and when.
- Once the product is shipped, our customer support will follow up the status until delivery is achieved.
- For your convenience, a Quality check is carried out on all the products and packaged securely before handing over to our shipping partners
- Delays Due to unforeseen circumstances such as the current Pandemic & Natural Calamities are Rare, however please note that in such circumstances our teams will keep you posted on the time-frame to delivery.
Customs Duty & Taxes
Orders that are shipped outside of India may be subject to customs duty , levies & Taxes as governed by the local law. Please note that Chennaigaga® will not bear such charges.
Offers and Discount:
At chennaigaga.com, we may come up with offers and promotions. These are time bound offers relating to a specific occasion, customer loyalty, sale campaigns, etc. These offers can be automated or coupon code driven. Please note the general terms with respect to discounts and offers.
- The discount code issued cannot be clubbed with any other existing offer.
- The discount is only applicable on the product value and not on shipping charges
- The discount code shall be entered during the checkout.
- For further assistance and details, kindly contact us at email@example.com