Shipping Policy

Shipping and returns policy 

We Aim to Deliver your Order as quickly as possible, however allow us a minimum  2-7 working days from the date of order for the product to reach you. For the pre-ordered category, we require 5-15 working days.

  • For the safety of the consignment, we always use reputed courier / delivery partners.
  • Consignments within India should reach you within 3-7 working days’ time and International destinations would take between 7 and 30 working days depending on the location.
  • In case of delays either from our end or from the delivery partner's end, Chennaigaga®’s customer service team will be in touch with you until the product reaches you.
  • For certain Remote Locations within India, we may need to charge an extra amount depending on the  surcharge / additional charges  as levied by the courier agency / delivery organisation and the duration for shipping might increase.
  • For International customers, the liability to pay duty / taxes if arises is completely upon yourself and Chennaigaga®will have no liability towards the same.
  • The Shipping Charges will appear at checkout and before you pay for the order. Any special fares / Promotional offers on shipping will be conveyed to you as and when.
  • Once the product is shipped, our customer support will follow up the status until delivery is achieved.
  • For your convenience, a Quality check is carried out on all the products and packaged securely before handing over to our shipping partners
  • Delays Due to unforeseen circumstances such as the current Pandemic  & Natural Calamities are Rare, however please note that in such circumstances our teams will keep you posted on the time-frame to delivery. 



Customs Duty & Taxes 

Orders that are shipped outside of India may be subject to customs duty , levies & Taxes as governed by the local law. Please note that Chennaigaga® will not bear such charges.

Offers and Discount:

At, we may come up with offers and promotions. These are time bound offers relating to a specific occasion, customer loyalty, sale campaigns, etc. These offers can be automated or coupon code driven. Please note the general terms with respect to discounts and offers. 

  • The discount code issued cannot be clubbed with any other existing offer.
  • The discount is only applicable on the product value and not on shipping charges
  • The discount code shall be entered during the checkout. 
  • For further assistance and details, kindly contact us at